Understanding emotion is vital to success in business, but how can businesses come to grips with emotion, effectively and ethically? What do scientific studies have to teach us about attempts to automate the study of emotion, and what are the human alternatives?
A transcript of the 5th episode of the podcast This Human Business. The subject of this episode is the relationship between technology and humanity in business, in the context of the techlash, and its growing skepticism of a positive role for digital technology in human society. Can tech culture be humanized?
This transcript for the 3rd episode of This Human Business includes material from interviews with business leaders reflecting on the opportunities to make business research more human.
Episode 3 of the This Human Business podcast reminds you that if your market research doesn’t find something a little weird about your customers, you need a methodology capable of looking deeper. To strange is human. Ordinary is for AI.
Those firms that are pushing qualitative research to get faster and cheaper, competing on the quantitative terms of supercomputers, are trapped what I call the John Henry effect.
A complete transcript for A House of Beautiful Business – the first episode of This Human Business, a new podcast about the movement to restore the value of the human experience in commercial life.