Recent Posts

The Business of Human Research – Episode 3

The Business of Human Research – Episode 3

Episode 3 of the This Human Business podcast reminds you that if your market research doesn’t find something a little weird about your customers, you need a methodology capable of looking deeper. To strange is human. Ordinary is for AI.

The Story of John Henry the Data-Driven Man

The Story of John Henry the Data-Driven Man

Those firms that are pushing qualitative research to get faster and cheaper, competing on the quantitative terms of supercomputers, are trapped what I call the John Henry effect.

The Power of Story – Episode 2

The Power of Story – Episode 2

Episode 2 of This Human Business shares some fundamental principles to inform the craft of storytelling in business.

The Power of Story – Episode 2 Transcript

The Power of Story – Episode 2 Transcript

A complete transcript for The Power of Story – the second episode of This Human Business, a podcast about the movement to restore the role of the human experience in commercial life (includes language bleeped out of the audio version).

A House of Beautiful Business – Episode 1

A House of Beautiful Business – Episode 1

The people at the House of Beautiful Business believe that business can aim higher than mere growth and profit. They urge an additional goal: The practice of commerce with an eye to beauty.

A House of Beautiful Business – Episode 1 Transcript

A House of Beautiful Business – Episode 1 Transcript

A complete transcript for A House of Beautiful Business – the first episode of This Human Business, a new podcast about the movement to restore the value of the human experience in commercial life.

Podcast Music by Meydän

Podcast Music by Meydän

In a world of information, we need more artists. The artists we’ve got deserve more credit for their work than what they currently receive. I want to thank Meydän for creating the music you hear at the beginning and end of each This Human Business 

A Desperate Love Letter To Business

A Desperate Love Letter To Business

This is going to be fun, I think.  I’m excited to announce the upcoming release of a new podcast. It’s called This Human Business, and as the name suggests, it’s about the strange crossroads where business and humanity meet. I’ve always been fascinated by the 

This Human Business Podcast Coming Soon!

This Human Business Podcast Coming Soon!

When was it that “innovation” became synonymous with “technology”? The technological innovations of recent years have certainly brought powerful new tools to business, but still, when we look at the process of business innovation, it isn’t the technology that’s actually doing the innovating. It’s human